1.1 The online portal Gymondo for modern online fitness training is an offer of Gymondo GmbH (hereinafter: "Gymondo" or "We").
1.2 These General Terms and Conditions (“GTC”) apply to the contractual relationship between Gymondo and the user (hereinafter: "User" or "You") for the use of this offer. Even if Gymondo does not expressly object to deviating GTC of the User, such shall not become a part of the contract.
2.1 The prerequisite for the use of Gymondo’s offer (service packages subject to cost and/or free trial offers or other services) is that the User registers with Gymondo. Gymondo can offer free try-outs of Gymondo’s contents or services during a trial period either in the form of independent offers or upon free registration, or in combination with closing a contract for a service package subject to cost. Irrespective of any agreements providing otherwise, there is no entitlement to a free trial.
2.2 The contract will become effective by Gymondo’s confirmation of the User’s registration (“Registration") or Gymondo’s acceptance of the User’s order. Gymondo can also confirm the registration or accept the User’s order by activating the respective offer. Gymondo will confirm the order of a service package subject to cost in accordance with the legal regulations; this order confirmation does not constitute an acceptance of the order yet.
2.3 The terms of the contract will not be stored by Gymondo for the User, without prejudice to the statutory information requirements.
2.4 The User must have unrestricted contractual capacity or must act with the agreement of his/her legal representative. The User must have completed at least his/her 14th year in all cases.
2.5 Gymondo reserves the right to amend these GTC with effect for existing contractual relationships even after the conclusion of the contract, provided that this appears necessary to protect the legitimate interests of Gymondo, is not unreasonable for Users and they are not disadvantaged thereby contrary to good faith. Gymondo considers changes to be reasonable that (i) are merely beneficial to the User, (ii) are necessary due to purely technical changes, (iii) are necessary due to a change in applicable laws, (iv) we have to make due to a court ruling or an official decision against us, or (v) insofar as we introduce additional services, services or service elements that require a service description in the GTC.
Any change that would lead to a change in the character of the main contractual service owed by us that would be detrimental to the User is expressly excluded from the above right to make changes.
To this end, Gymondo will inform Users of the changes in text form at least six weeks before the new terms come into effect. Users have the option to object to the changes. In this case, both parties have an extraordinary right of termination. If no objection is made, the changes will be deemed approved six weeks after receipt of the notification. Gymondo will inform Users in the notification of the right to object and the effect of silence. The User's rights of termination under section 6 remain unaffected.
3.1 Insofar as a contract has been concluded for a service package subject to cost, Gymondo shall provide the agreed services. Where Gymondo provides contents and/or services beyond this on a voluntary basis, this will be done without assumption of any legal obligation to do so and Gymondo shall be entitled to modify, expand or limit these services at any time.
3.2 The User is permitted to access agreed contents of Gymondo generally with limitation to the region of the Federal Republic of Germany. Upon the taking force of Regulation (EU) 2017/1128 of the European Parliament and of the Council of 14 June 2017 on cross-border portability of online content services in the internal market, the use also during a temporary stay of the User in a Member State of the European Union other than his/her own residential Member State is permitted, provided that the conditions for this cited in Regulation (EU) 2017/1128 are fulfilled and the customer tolerates and enables beforehand the validation of the Member State in which he/she maintains his/her residence (also repeatedly) in accordance with Regulation (EU) 2017/1128 and the applicable data protection regulations. It is pointed out that the technical quality during the retrieval of the contents in other European countries can differ negatively compared to the domestic quality.
3.3 Gymondo assures a 99% availability of its online offer calculated on the calendar year. Gymondo’s calculation leaves any outages outside of consideration, which occur because of necessary maintenance work or due to acts of god, technical failures of the internet or for any other reasons outside of Gymondo’s responsibility.
3.4 Gymondo does not undertake to make data backups for the User and does not extend any assurances, guarantees or warranties beyond the legal regulations, unless agreed otherwise in the individual case.
4.1 The User may use Gymondo’s offer exclusively for his/her private purposes. Commercial or business use is prohibited.
4.2 The User undertakes to provide information truthfully and completely and to keep this information up to date during the term of the contract by adjusting the information or notifying Gymondo.
4.3 Only one registration may be maintained per person.
4.4 The User is obligated to keep his/her login data secret and not to pass it on to third parties. It is prohibited to provide third parties a possibility to use the registration and/or a service package subject to cost.
4.5 The User is obligated to observe the existing copyrights and other rights on the contents of service packages subject to cost and the other contents in Gymondo’s offer. He/she may not reproduce, disseminate or make these contents publicly accessible or remove any technical protection measures or copyright markings or rights symbols, unless this is expressly permitted.
4.6 The User is obligated to make hard and software and a broadband internet connection for the retrieval of the agreed contents or services from the offer of Gymondo available at his/her own cost.
4.7 If If You are suffering from diabetes or if You are pregnant or suffer from abnormal obesity, You may use Gymondo’s offer for training only if a physician has confirmed to You that the training is harmless.
5.1 All agreed compensation is understood including the statutory value added tax. Shipment costs will not be incurred. Gymondo is entitled to transmit electronic invoices.
5.2 If payment in one complete sum for a certain period has been agreed, the total sum shall be due in the beginning of the period, unless agreed otherwise. For the rest, the agreed fees shall be due immediately, unless agreed otherwise.
5.3 Payment is permissible exclusively using the agreed payment instrument. By agreeing to the direct debit procedure, the User authorizes Gymondo to collect payments owed by him/her from the indicated account of the User.
5.4 The User shall have a right to offset only to the extent that his/her counter claim against Gymondo has been found valid by final and absolute judgment or if it is uncontested or acknowledged. The user shall have a right of withholding only if and insofar as his/her counter claim is based on the same contractual relationship.
5.5 If a user does not fulfil a due payment obligation to Gymondo, Gymondo will have the right to block the User's access temporarily until the owed payment is received, after giving prior warning and without prejudice to further statutory and contractual rights. In that case, the term of the contract shall remain unaffected by the temporary block.
5.6 The User shall refund Gymondo for the losses and required expenses (e.g. cost of return debits), which are incurred by Gymondo due to absent or belated payment by the User or other disruptions to the payment by the User (e.g. a lack of funds on the account in breach of duty in case of a direct debit mandate), unless the User has no fault in these instances.
6.1 The contract for a service package subject to cost will be valid for the respectively agreed minimum term. The contract may be terminated by the User or Gymondo at any time with one day's notice to the end of the minimum term and the User may continue to use the Gymondo service until the end of the agreed minimum term. If the contract is not duly terminated at the end of the minimum term, the following rules for automatic renewal via a paid usage package shall apply:
6.1.1 For contracts on chargeable usage packages concluded as of 01.03.2022 and billed to the User in euros, the contract shall be automatically extended for an indefinite period after the expiry of the minimum term at the prices stated when the contract was concluded. During the indefinite term, the User may terminate the contract at any time with one day's notice to the end of the current billing period.
6.1.2 For contracts for chargeable usage packages concluded on or after 01.03.2022 and billed in currencies other than euros, the contract shall be automatically renewed in each case for the agreed contract term, but for no longer than one year, unless the User or Gymondo terminates the contract with one day's notice to the end of the respective current renewal term.
6.1.3 For contracts for chargeable usage packages concluded before 01.03.2022, the contract shall be automatically extended by the agreed contract term in each case, but by no more than one year, unless the user or Gymondo terminates the contract with one day's notice to the end of the respective current extension term.
In deviation of the rules set out in sections 6.1.1 to 6.1.3, the contract can be terminated by both Parties at any time during the free trial period; in that case, a contract on any service package subject to cost that may have been ordered in conjunction with this free trial period will also end, i.e. no contract period subject to cost will follow to this free trial period.
6.2 Termination requires the written form for validity. The User can also declare termination online using the relevant feature provided for this purpose in the user account.
6.3 The statutory right of both Parties of extraordinary cancellation for good cause remains unaffected. Cause for extraordinary cancellation is given for Gymondo in particular if the User intentionally provides false information in the course of the registration or order and/or later change of his/her data, or if he/she has repeatedly violated the GTC, provided that Gymondo has given warning regarding the observation of the User’s relevant contractual duty without success before the extraordinary cancellation (warning).
6.4 Insofar as Gymondo offers and agrees with the User on a free trial period for a service package subject to cost, the agreed contract period for the service package subject to cost shall prolong accordingly; in that case, the extended period will run first (if applicable, with an ordinary right of special cancellation by the User where agreed) followed by the regular term of the service package subject to cost.
6.5 If the User has signed a contract for a service package via Gymondo’s website (i.e. this does not apply to the purchase via apps or the app store provider, e.g. Apple /iTunes, Google, Amazon) and for as long as the User is not in default of fulfillment of his/her contractual obligation, he/she can pause the service package subject to cost up to two times for a total period of at most 90 days within 365 consecutive days by activating the relevant setting provided for this purpose in his/her user account. In that case, he/she will not be able to use the service package subject to cost during the suspended period and the term of the service package subject to cost will prolong by the time of the pause as agreed.
7.1 Gymondo shall be liable for the User’s contractual and other claims on the merits exclusively for losses of the User (1) which have been caused intentionally or gross negligently by Gymondo, its legal representatives or vicarious agents, (2) which are due to an injury to life, body or health in result of a breach of duty by Gymondo or one of its legal representatives or vicarious agents, (3) in cases of liability pursuant to the Product Liability Act, the assumption of a guarantee or for fraudulent deceit, and (4) which have been caused by the breach of a duty the fulfillment of which makes the correct execution of the contract possible in the first place and the fulfilment of which the User regularly relies and may rightly rely upon (so-called cardinal duty).
7.2 In cases of (1), (2) and (3) of the above paragraph, Gymondo shall be liable for unlimited amount. For the rest, liability shall be limited to the predictable damage that is typical for the contract.
7.3 In cases other than the ones named in para. 1 and para. 2, and irrespective of the next paragraph, Gymondo’s liability is excluded regardless of the legal reason.
7.4 The aforestated liability limitations shall apply accordingly to all bodies, employees and vicarious agents of Gymondo. They do not cause a change in the statutory burden of proof.
8.1 No verbal or written side agreements exist.
8.2 If individual provisions of these GTC or the concluded contract should be or become fully or partly invalid in other respects, the remaining contract shall stay in full force and effect. The statutory provision shall replace the invalid provision.
8.3 German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. This choice of law shall apply in relation to consumers, however, only insofar as the protection is not withdrawn that is granted by compulsory provisions of the law of the state in which the consumer maintains his/her place of habitual abode.
8.4 The place of jurisdiction agreed for all disputes arising from the contractual relationship between the User and Gymondo is the place of Gymondo’s registered office if the User is a merchant, a legal entity of public law or a public-law investment fund. Irrespective thereof, Gymondo retains the right to sue the User also at its statutory place of jurisdiction.
8.5 In the case of complaints about Gymondo, the User can contact the European platform for online dispute resolution in consumer matters: https://ec.europa.eu/consumers/odr/
8.6 Gymondo is not obligated and not willing to participate in dispute resolution procedures before a consumer mediation office.
- END OF THE GTC -
If you are a consumer, you have the following right of revocation:
You have the right to revoke this contract without a statement of reasons within 14 days.
The right of revocation is valid for 14 days from the day of the conclusion of the contract.
To exercise your right of revocation, you have to inform us (Gymondo GmbH, Ritterstraße 12, 10969 Berlin, email: service@gymondo.com) by an unambiguous declaration (e.g. a letter sent by mail or by email) of your decision to revoke this contract. For this purpose, you can also use the attached sample revocation form (see below) but it is not mandatory to do so.
It is sufficient for observation of the revocation deadline if you send the notice on the exercise of the right of revocation before expiration of the revocation period.
If you revoke this contract, we shall return all payments to you that we have received from you, including delivery costs (except for the additional costs arising for the reason that you have chosen a different kind of delivery than the most affordable standard delivery offered by us), without delay and at the latest within 14 days as of the date on which the notice of your revocation of this contract was received by us. We will use the same payment method for this repayment as you have used in the original transaction, unless it was explicitly agreed otherwise with you; in no case will any fees be charged to you for this repayment.
Your right of revocation will expire early in the case of a contract for the delivery of digital contents kept on a non-physical data carrier if you have expressly agreed prior to the expiration of the revocation period that we will begin with the execution of the contract and you have confirmed that you have taken notice of losing your right of revocation by agreeing to the start of the execution of the contract.
In case of a contract for the performance of services, the following shall apply: If you have requested that the services should begin during the revocation period, you shall pay us an appropriate amount, at the rate of the services already performed up until the time when you inform us of the exercise of the right of revocation relative to the overall scope of the services intended under the contract.
- END OF THE INSTRUCTION ON REVOCATION -
Sample Revocation Form
(If you wish to revoke the contract, please fill out this form and return it to us.)
To:
Gymondo GmbH, Ritterstraße 12, 10969 Berlin, service@gymondo.com
I/We (*) hereby revoke the contract I/we (*) have concluded for the purchase of the following merchandise (*) / services (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for notification on paper)
Date
(*) strike if inapplicable
Status: February 2022